Privacy Policy

This Privacy Policy applies to all websites and other digital services on which this Privacy Policy is posted, or to offline services where a link to this Privacy Policy is provided (collectively and individually, the "Services"). By accessing or otherwise using the Services, you agree to the data practices described in this Privacy Policy. If you do not consent, please discontinue use of the Services.

The Services may include links to, integrations with, or embedded content from third-party websites or services that we do not own or control. We are not responsible for the privacy practices of those third parties. Any personal information you submit through third-party services is governed by their own privacy policies, and we encourage you to review them carefully.

Certain services, such as online ordering, payment processing, loyalty programs, and marketing communications, are provided through third-party platforms, including but not limited to Toast, Inc. This Privacy Policy applies only to information collected by us and does not apply to information collected directly by third parties through their platforms.

To provide products and services: Process online or in-person orders, manage delivery or pickup, handle gift cards, and fulfill requests related to loyalty programs. Coordinate participation in promotions, events, or surveys, and deliver rewards or offers. Prepare orders in advance for mobile or in-app pickup, when applicable.

To provide customer support: Respond to inquiries, resolve issues, and improve your overall experience. Support your account and order history, communicate status updates, and analyze service interactions, including call recordings or email communications, to enhance quality and resolve complaints.

To communicate and market: Send relevant updates about our products, services, promotions, newsletters, surveys, or other marketing communications. Personalize offers and recommendations based on your preferences, order history, and engagement with our services.

To improve and manage our services: Analyze website and app usage patterns, troubleshoot technical issues, conduct research, and develop new products and features. Use insights from aggregated data to enhance functionality, website experience, or digital marketing.

For security, compliance, and legal purposes: Detect and prevent fraud, unauthorized activity, or misuse of our services. Comply with legal obligations, assist law enforcement or regulatory authorities, enforce our terms of use, and protect the safety, rights, or property of our business, users, or others. Notify you of security incidents when legally required.

Other purposes: We may also use information in anonymized or aggregated form for analytics or research, where it cannot reasonably identify you. Any additional uses will require your consent.

Affiliates and Related Entities: We may share information with our affiliates or business partners for operational or marketing purposes, provided they comply with privacy and security standards consistent with this policy.

Service Providers: Third-party vendors that support our operations—such as payment processors, IT providers, email or SMS marketing platforms, analytics services, and order fulfillment companies—may receive your information as needed to perform their services.

Third-Party Platforms: When you use services integrated with third parties for payment processing, loyalty programs, or marketing, your information is subject to their privacy practices.

Marketing and Co-Promotion Partners: We may share certain information with selected partners to provide offers or promotions you have opted into or may find relevant. Your personal information will only be shared with consent or direction.

Business Transfers: If our business or assets are reorganized, merged, sold, or transferred, your information may be part of the transferred assets, subject to applicable legal requirements.

Legal Compliance and Safety: We may disclose personal information to comply with laws, respond to legal requests, protect rights, investigate potential violations, or in emergencies. Disclosures may occur without consent where legally required.

At Your Direction: Personal information may be shared based on your explicit instructions, such as when entering promotions or authorizing sharing through third-party services.

Public Posting or Social Media: Any information you share publicly on our platforms or social media may be visible to others. Use caution when posting content, as we cannot control third-party use of publicly available information.

We maintain reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.